This Privacy Policy explains what personal data ji55 collects from you, why we collect it, how we use it, who we share it with, and what rights you have over your information.
A plain-language summary before you read the full policy below.
ji55 collects personal data only to the extent required to operate your account, process transactions, comply with regulations, and provide support. We do not collect data speculatively or sell it to third parties for profit.
All personal data held by ji55 is protected with 256-bit SSL encryption in transit and encrypted storage at rest. Access to personal data is restricted to authorised ji55 personnel and certified third-party partners operating under strict data processing agreements.
ji55 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with service providers who support Platform operations, and only under contractual data protection obligations.
As a ji55 player, you have the right to access the personal data we hold about you, request corrections, ask for data deletion where permitted, and opt out of marketing communications — all without affecting your ability to use the Platform.
ji55 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations. The National Privacy Commission of the Philippines is the relevant regulatory authority for data protection matters.
Data-related queries, access requests, and correction requests can be submitted to at any time. ji55 aims to respond to all data subject requests within fifteen (15) business days of receipt.
Under the Philippine Data Privacy Act and applicable regulations, you are entitled to the following rights with respect to your personal data held by ji55.
Request a copy of all personal data ji55 holds about you
Request that inaccurate or incomplete data be corrected
Request deletion of your data where retention is no longer legally required
Object to processing of your data for direct marketing purposes
Request suspension of processing while a dispute is under review
Receive your personal data in a structured, machine-readable format
Lodge a complaint with the National Privacy Commission of the Philippines
Seek compensation for damages caused by inaccurate or unlawfully processed data
To exercise any of the rights above, contact ji55 at with the subject line "Data Subject Request." We will acknowledge your request within five (5) business days and provide a full response within fifteen (15) business days, in accordance with NPC guidelines.
Important: By creating a ji55 account or using ji55.club, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of the ji55 Terms & Conditions. If you disagree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
1.1 The data controller responsible for the personal information collected through ji55.club is the operator of the ji55 Platform (hereinafter referred to as "ji55", "we", "us", or "our").
1.2 ji55 operates the online gaming platform accessible at ji55.club and all associated sub-domains, mobile interfaces, and related services (collectively, the "Platform").
1.3 For all data protection enquiries, including data subject access requests, correction requests, and complaints, the designated point of contact is:
2.1 This Privacy Policy applies to all personal data collected, processed, stored, or disclosed by ji55 in connection with your use of the Platform, including but not limited to account registration, deposits and withdrawals, gameplay activity, customer support interactions, and promotional participation.
2.2 This Policy applies to all current and former ji55 players, prospective players who have initiated but not completed registration, and individuals who contact ji55 support without holding an active account.
2.3 This Policy does not apply to the data practices of third-party game providers, payment processors, or other external services that operate under their own independent privacy frameworks. ji55 recommends reviewing the privacy policies of any third-party service you interact with in connection with your ji55 account.
2.4 This Policy is governed by Republic Act No. 10173, the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations (IRR). Where ji55 processes the data of individuals in other jurisdictions, applicable local data protection laws also apply.
3.1 ji55 collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID type and number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number | Account communications, 2FA, support responses |
| Financial Data | GCash number, PayMaya number, bank account details, crypto wallet address | Processing deposits and withdrawals, fraud prevention |
| Verification Data | Copies of government-issued ID, selfie photos for liveness checks | KYC compliance, withdrawal authorisation |
| Transaction Data | Deposit and withdrawal history, amounts, timestamps, payment methods | Account management, regulatory reporting, fraud detection |
| Gameplay Data | Game sessions, bets placed, game outcomes, winnings, bonus activity | Service provision, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Security, fraud prevention, Platform optimisation |
| Usage Data | Pages visited, features used, session duration, click patterns | Platform improvement, user experience optimisation |
| Communications Data | Live chat transcripts, support email content, feedback submitted | Support resolution, quality assurance, dispute records |
3.2 ji55 does not intentionally collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming or regulatory compliance purposes, in which case you will be notified and explicit consent obtained.
4.1 ji55 collects personal data through the following means:
4.2 ji55 does not purchase personal data lists from data brokers or third-party list providers. All data collected by ji55 originates from your direct interactions with the Platform or from service providers performing functions directly related to your account.
5.1 Under the Philippine Data Privacy Act, ji55 processes your personal data on the following legal bases:
6.1 ji55 uses the personal data it collects for the following purposes:
ji55 does not use personal data for automated individual decision-making that produces significant legal effects without human review. Fraud flags and account restrictions generated by automated systems are reviewed by ji55 compliance personnel before action is taken on your account.
7.1 ji55 does not sell, rent, or trade personal data to third parties for their own marketing purposes under any circumstances.
7.2 ji55 shares personal data with the following categories of third parties, strictly to the extent necessary for the described purpose:
7.3 All third-party service providers engaged by ji55 who process personal data on ji55's behalf are required to enter into data processing agreements that impose confidentiality obligations and data protection standards consistent with the Philippine Data Privacy Act.
8.1 Some of ji55's third-party service providers — including game studios, technical infrastructure providers, and certain KYC verification services — may be located outside of the Philippines. Where personal data is transferred to such providers, ji55 ensures that appropriate safeguards are in place, including:
8.2 Transfers of financial data to Philippine payment processors (GCash, PayMaya, BPI, BDO, Metrobank) remain within the Philippines and are not subject to cross-border transfer considerations.
9.1 ji55 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | PAGCOR & AML regulatory requirements |
| Transaction Records | 5 years from transaction date | Anti-Money Laundering Act obligations |
| KYC Documents | 5 years post account closure | Regulatory compliance, dispute resolution |
| Gameplay Data | 3 years from session date | Responsible gaming monitoring, dispute records |
| Support Communications | 3 years from last communication | Dispute records, quality assurance |
| Marketing Consent Records | Duration of consent + 2 years | Proof of consent compliance |
| Technical / Log Data | 13 months | Security monitoring, fraud detection |
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.
10.1 ji55 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you access ji55.club.
10.2 ji55 uses the following categories of cookies:
10.3 ji55 does not use third-party advertising cookies or cross-site tracking cookies. The Platform does not participate in behavioural advertising networks.
10.4 You may manage cookie preferences through your browser settings. Instructions for managing cookies are available in your browser's help documentation. Note that disabling strictly necessary or security cookies will impair or prevent your ability to log in to and use the Platform.
11.1 ji55 will only send you marketing communications — including promotional emails, bonus offers, and platform updates — where you have given explicit consent to receive them at the time of account registration or through your account communication preferences.
11.2 You may withdraw your consent to receive marketing communications at any time by:
11.3 Withdrawing marketing consent does not affect your ability to use the Platform. You will continue to receive transactional communications necessary for account operation — such as deposit confirmations, withdrawal notifications, and security alerts — regardless of your marketing preferences.
11.4 ji55 does not share your contact details with third-party marketing partners. All promotional communications you receive will originate from ji55 directly, using email addresses associated with ji55.club.
12.1 ji55 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
12.2 Whilst ji55 takes data security seriously, no online platform can guarantee absolute security. Players are responsible for maintaining the security of their own account credentials and for promptly reporting any suspected unauthorised access to .
ji55 will never contact you by email, SMS, or any other channel to request your full password, OTP codes, or payment card details. Treat any such request as fraudulent phishing and report it to our support team immediately.
13.1 ji55 is strictly an adults-only platform. Access is limited to individuals aged 21 years and older in accordance with PAGCOR regulations. ji55 does not knowingly collect personal data from individuals under 21 years of age.
13.2 If ji55 discovers or is informed that an account has been registered by an individual under 21 years of age, the account will be immediately suspended, the data will be deleted to the extent not required for regulatory reporting, and any deposited funds (excluding winnings) will be returned.
13.3 If you believe that ji55 has inadvertently collected personal data from an individual under 21, please notify us immediately at with the subject line "Underage Account Report."
14.1 To exercise any of your rights under the Philippine Data Privacy Act — including access, correction, erasure, objection, and portability — please submit a written request to ji55 at with the subject line "Data Subject Request."
14.2 To protect against unauthorised requests, ji55 will verify your identity before processing any data subject request. You may be asked to provide confirmation of your registered email address and a copy of a valid government-issued ID.
14.3 ji55 will acknowledge receipt of your request within five (5) business days and provide a substantive response within fifteen (15) business days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by an additional fifteen (15) business days, with notice provided to you.
14.4 ji55 will not charge a fee for processing standard data subject requests. Where a request is manifestly unfounded or excessive, ji55 reserves the right to charge a reasonable fee or decline to act, consistent with NPC guidelines.
14.5 If you are dissatisfied with ji55's response to your data request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
15.1 In the event of a personal data breach that is likely to result in a real risk of serious harm to affected individuals, ji55 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with the requirements of the Philippine Data Privacy Act.
15.2 Where a breach is likely to result in harm to the rights and freedoms of individual players, ji55 will notify affected players without undue delay, providing information on the nature of the breach, the data affected, the likely consequences, and the measures taken or proposed to address the breach.
15.3 Notifications to affected players will be sent to the registered email address on your ji55 account. It is therefore important that your registered email address is kept current and accessible.
16.1 ji55 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. The date of the most recent revision is displayed at the top of this page.
16.2 Where a change is material — meaning it significantly affects how we use your personal data or reduces your rights — ji55 will notify you by email to your registered address at least fourteen (14) days before the change takes effect.
16.3 Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept a material change, you should cease using the Platform and contact ji55 to close your account and request deletion of your data.
17.1 For all data protection enquiries, privacy rights requests, and data-related complaints, please contact ji55 using the following details:
17.2 ji55 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. The DPO can be reached via the email address above.
17.3 If you are not satisfied with ji55's handling of your data protection concern after contacting us directly, you may lodge a complaint with the National Privacy Commission of the Philippines.
Data subject request acknowledgements are sent within five (5) business days. Full responses are provided within fifteen (15) business days. Urgent security-related privacy concerns — such as a suspected account breach — are handled on a priority basis, typically within 24 hours.
Your Data Is Protected
Your privacy is taken seriously at ji55. Secure accounts, encrypted transactions, no data selling — all backed by the Philippine Data Privacy Act. Join 500,000+ Filipino players playing safely today.
21+ only · Play responsibly · PAGCOR regulated context